| MULTEE.PURPOSE will provide a exchange or issue a full refund for all non-clearance items received within 30 days of when the items were shipped, provided the items are unworn, unwashed, with all original tags attached, and free of defects. For exchanges, you may still return the item within 30 days of when you received the exchanged item. All shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion.
HOW TO EXCHANGE:
If you would like to exchange an item(s) purchased from the MULTEE.PURPOSE Online Store, please follow these instructions.
1. Place the items you wish to return in a suitable box or envelope
2. Include a copy of your invoice
3. Indicate the style, color, and size of your desired replacement item(s)
4. Please provide a brief reason for your dissatisfaction
5. Send to the following address:
Exchanges/Returns Department
MULTEE.PURPOSE
269 S. San Pedro St.
Los Angeles, CA 90012
You are responsible for return postage. We recommend you use priority mail or a carrier that provides tracking service. MULTEE.PURPOSE is not responsible for lost shipments.
When the returned item(s) is received, we will immediately process a new order for your replacement item(s), and ship the new item(s) at our expense. A new charge will appear on your credit card statement, but the value of your returned item(s) will be credited back when our returns department has completed processing your return (usually 2-3 weeks).
HOW TO RETURN:
If you would like to return an item(s) purchased from the MULTEE.PURPOSE Online Store, please follow these instructions.
1. Place the items you wish to return in a suitable box or envelope
2. Include a copy of your invoice
3. Indicate the style, color, and size of your desired replacement item(s)
4. Please provide a brief reason for your dissatisfaction
5. Send to the following address:
Exchanges/Returns Department
MULTEE.PURPOSE
269 S. San Pedro St.
Los Angeles, CA 90012
You are responsible for return postage. We recommend you use priority mail or a carrier that provides tracking service. MULTEE.PURPOSE is not responsible for lost shipments.
The value of your returned item(s) will be credited back to your credit card when our returns department has completed processing your return (usually 2-3 weeks).
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